Shipping and Returns

Shipping and Return Policy

Our Policy

Once your order is placed, in certain instances please allow up to 7 days for us to process your order. This does not include actual shipping time through USPS Thank you for understanding.

Return & Exchange Policy

For sanitary reasons, we will not be able to accept any unused portions of product back. We do not offer refunds, however in certain circumstances we can make accommodations and offer an opportunity to make our customers happy. For example, we will not ship out a product until we make sure it meets our company's standards. If by chance an eyeshadow pallet or single shadow arrives broken, rest assure it was not shipped out that way. We package securely and with love, so if by chance it becomes broken in transit, please contact us immediately via email.